All of our fabrics undergo the industry standard Martindale rub test to ensure they are durable for your home. All conform to UK FR regulations.
Q: Can I get a free fabric swatch?
A: Of course you can either select your free fabric swatches via the site or pop us an email at email@example.com and we’ll be happy to send you some swatches asap.
Q: Do all sofas come in all fabrics?
A: No, we design each piece individually and ensure the fabric, pattern and texture will look fantastic on the model it is put within a range of lovely colours
Q: Which sofa should I choose?
A: All of our sofas are made of the same top quality materials; the only difference is the external appearance and the type of fabric used. Thus it’s totally down to you, we cover a wide range of styles, colours and sizes. Choose whichever sofa suits you and your home the most.
Q: Can you wash the covers?
A: No, we recommend that all our products are professionally cleaned only. If any little spills do happen you can quickly grab some kitchen roll or similar to soak up the liquid and pat dry.
Q: Why do we have to swap the feet at home?
A: When out for delivery, some of our products will have little travel feet on instead of the feet that are shown on the image, this is just to ensure the product it kept safe for delivery. It is quick and easy to swap the travel feet over to the permanent feet. All you do is wind the travel ones off and twist the permanent ones on. Voila! you have stunning feet to your sofa.
Q: What does the 10-year frame guarantee mean?
A: We are confident in the strength of our frames. Our frames are destruction tested and come with a ten-year guarantee.
Q: Where can I see your sofas?
A: Our sofas are online beauties. This means that there isn’t a physical store you can view these models in, but we are happy to send you some images and free fabric swatches on request. We aim to please both your eyes and you derriere, so please ask for fabric samples.
Q: Do you have a brochure?
A: We don’t have a brochure so we add all of our details onto the site. For any questions you have about our products please feel free to pop us an email at firstname.lastname@example.org we are happy to help and answer your query.
Q: What happens if I don’t like my sofa?
A: In the very unlikely event you don’t like one of our sofas you have 14 days to return it. Just keep the packaging and return to us in pristine condition.
Q: How can I pay?
A: You can pay in full for the product via PayPal and World Pay or we have special offers at certain times on certain models of 12 months interest-free credit. This means you can spread the cost of your order over 12 months!
Q: Where are your products made?
A: Right here in Chorley, Lancashire in the UK!
Q: Are you good value?
A: Simply yes! Why spend your time traipsing in and out of shops, when you can compare our models from the comfort of your home on mobile, tablet or PC.